The Presbyterian University, Ghana (PUG), Centre for Continuous Professional Development (CCPD) is organizing 3 weeks of intensive online certificate courses from Monday 24th June 2024 to Thursday 10th July, 2024. Lectures will be held online from Monday to Thursday, from 6 pm GMT to 9 pm GMT.
The cost per programme is GH¢1000 per local participant and US$ 200 per international participant. PUG alumni, PUG students, and Presbyterians will enjoy a 25 % discount. The courses are as follows:
1. Certificate in Strategic Talent Management
Rationale
Strategic talent management is essential for organizations in today’s fast-paced business environment. Attracting and retaining top talent by identifying key skills, developing a leadership pipeline, enhancing employee engagement, aligning talent with business goals, succession planning, promoting diversity, and continuous performance evaluation are overwhelming tasks for managers.
Goal
This course seeks to equip participants with strategic talent management skills.
Learning Objectives
- To introduce participants to the background and purpose of talent management.
- To equip participants with skills in assessing talent needs and scanning the environment.
- To equip participants with the skills to select and execute organisational strategies for talent development.
- To introduce participants to functional strategies for talent development.
- To provide participants with the necessary skills to evaluate talent development.
Modules
Module 1: The background and purpose of talent management.
Module 2: Assessing talent needs and scanning the environment.
Module 3: Choosing and implementing organisational strategy for the development of talents.
Module 4: Functional Strategies for Talent Development.
Module 5: Evaluating Talent Development.
Target Group
Business leaders and executives, entrepreneurs, HR executives, religious leaders, politicians, lecturers, teachers, parents and individuals interested in strategic talent management.
2. Certificate in Microsoft Excel for Business Applications
Rationale
Microsoft Excel has become an indispensable tool in today’s work environment. This course aims to teach participants about Microsoft Excel functions and formulas, their application in business, and how to simplify, edit, and organize data for business analysis. It also provides in-depth knowledge on designing modules/applications for problem-solving and preparing business reports.
Goal
The programme is designed to equip participants with skills in organizing, simplifying, and analyzing business data, as well as developing automated financial/business reports for decision-making.
Learning Objectives
- To provide participants with a vital understanding of Microsoft Excel, its relevance and its application in business.
- To equip participants with basic understanding of Excel functions to simplify complex data.
- To equip participants with skills in creating interactive dashboard designs.
- To assist participants in designing automated financial and other reports for presentation.
- To enhance participants’ problem-solving skills.
- To enhance participants’ job opportunities.
Modules
Module 1: Introduction to Microsoft Excel
Module 2: Excel formatting
Module 3: Formulas & functions
Module 4: Creating interactive dashboards
Module 5: Automated Data Entry
Module 6: Automated Reports (Financial and other statements)
Target Group
Account officers, HR Practitioners, Payroll Officers, Finance officers, Treasurers, Financial Secretaries, Sales Officers, Production Managers, Supervisors, Auditors/Administrative Officers, and individuals with an interest in business analysis reporting.
3. Certificate in Child and Adolescent Psychology
Rationale
Understanding and managing children and adolescents who are experiencing difficulties with their emotions or behaviour can be challenging for parents, caregivers, and teachers. Research indicates that many parents, teachers, and caregivers have little knowledge of child and adolescent psychotherapy
Goal
The goal of this programme is to equip participants with the necessary skills to assist children and families in understanding children, knowing the challenges they face, assisting them to resolve their problems and effecting behaviour modification through a participatory approach.
Learning Objectives
- To introduce participants to child psychology.
- To acquaint participants with child and adolescent development processes.
- To sensitize participants with biopsychosocial problems in the development of children and adolescents.
- To introduce participants to ethical boundaries and referral services in child and adolescent psychology.
- To introduce participants to the process of child psychotherapy.
- To equip participants with techniques used in child psychotherapy.
Modules
Module 1: Introductory Issues in Child Psychology
Module 2: Developmental Processes of Children
Module 3: Biopsychosocial Problems in Children and Adolescents
Module 4: Ethical Boundaries and Referral Services in Child and Adolescent Psychotherapy
Module 5: The Process of Child Psychotherapy
Module 6: The Techniques used in Child Psychotherapy
Target Group
Para-counsellors, teachers, health workers, social welfare officers, DoVVSU officers, heads of educational institutions, religious leaders, parents, and anyone interested in children and adolescents’ development.
4. Certificate in Cloud Computing
Rationale
The demand for cloud computing professionals is on the rise. This course provides a comprehensive understanding of cloud computing from a business perspective. It covers the basics, history, business case, and emerging technology in cloud computing.
Goal
To equip participants Cloud Computing skills
Learning Objectives
- To introduce participants to cloud computing
- To introduce participants to cloud computing models and component
- To introduce participants to emerging trends and practices in cloud computing
- To equip participants with Cloud Security and Monitoring skills
Modules
Module 1: Overview of Cloud Computing
Module 2: Cloud Computing Models
Module 3: Components of Cloud Computing
Module 4: Emerging Trends and Practices
Module 5: Cloud Security and Monitoring
Module 6: Case Study and Project
Target Group
Individuals interested in Cloud Computing.
5. Certificate in Social Media Marketing
Rationale
The foundation of marketing communications is being steadily changed by social media. Social media enables individuals and organizations to express ideas, feelings, beliefs, and sell products and services. With social media, individuals share text, images, audio, and video information with each other and with companies, and vice versa. The two-way channel of communication, calls for effort and caution. The challenge is how to strategically use social media to achieve marketing goals.
Goal
The goal of this course is to equip participants with social media marketing skills
Learning Objectives
- To introduce participants to marketing communications and social media marketing.
- To introduce participants to social media campaigns and value creation.
- To equip participants with skills to create and manage social media platforms.
- To equip participants with skills to monitor and evaluate social media campaigns.
- To introduce participants to social media ethics and policy.
Modules
Module 1: Overview of Integrated marketing communications and social media marketing.
Module 2: Social media Campaign and value creation.
Module 3: Creating and managing social media platforms:
a) Online communities and forums,
b) Blogs (individual blogs and blog networks),
(c) Social networks (like Facebook, Twitter, and YouTube, etc.).
Module 4: Monitoring and evaluating social media campaigns.
Module 5: Social media ethics and policy
Target Group
Individuals interested in social media marketing.
6. Certificate in Contemporary Customer Service Management
Rationale
The growing importance of customer service in an era of competition and rapidly changing technologies has necessitated the need for organizations to place a premium on how customers are treated. This programme is meant to equip participants with relevant skills to manage customer service.
Goal
This course seeks to equip participants with a thorough understanding of contemporary trends in customer service.
Learning Objectives
- To provide insight into the principles of good customer service.
- To equip participants with skills in customer attraction and retention.
- To provide participants with the knowledge and skills needed to manage customer communications.
- To provide participants with up-to-date knowledge on how to manage loyal customers.
- To equip participants with contemporary techniques to manage difficult consumers.
- To introduce participants to customer service management technologies.
Modules
Module 1: Overview of Customer Service
Module 2 Principles of Good Customer Service
Module 3: Attracting and Retaining Customers
Module 4: Managing Customer Communications
Module 5: Building and Managing Loyal Customers
Module 6: Managing Difficult Customers
Module 7: Using Technology to manage customer service
Target Group
Civil /public servants, administrators, customer service executives, frontline staff of organizations, marketers, receptionists, health workers, service providers, any individual interested in customer service management.
7. Certificate in Grant Proposal Writing and Grant Sourcing
Rationale
There are millions of dollars in the world waiting for ideas and well-laid-out programs and projects to secure it. Internal and International Organizations, PhilanthropistS, Religious groups, etc. have set aside huge sums of money for aid and research.
Goal
To build the capacity of participants in grant proposal writing and grant sourcing.
Learning Objectives
By the end of the course, participants would be able to;
- Explain the various components of a proposal
- Develop smart objectives
- Acquire the skills to frame achievable results
- Develop budgeting skills
- Search for grant making opportunities
Modules
Module 1: Introduction to proposal writing
Module 2: Components of a grant proposal
Module 3: Development of statement of the problem
Module 4: Monitoring and Evaluation Plan
Module 5: Budgeting
Module 6: Grant sourcing
Target Group
Lecturers, Tutors, Scientists, Managers and Administrators of tertiary institutions, NGOs, Charity and Institutions. Pastors, Church Leaders, Youth Groups, Tertiary Students, and individuals interested in grand proposals and grant sourcing. Individuals interested in grant proposal and grant sourcing.
8. Certificate in Public Sector Accounting and Financial Management
Rationale
The public sector is crucial for socio-economic development in both developed and developing countries. However, effective public sector accounting and financial management structures are needed to ensure transparency and reassure taxpayers. Good accounting is essential for prosperity and civilization in the modern world. Therefore, it is essential to ensure that public sector accounting and financial management are properly understood and applied to daily public services in every country.
Goal
The goal is to introduce participants to Ghana’s regulatory framework for public sector accounting and financial management, equipping them with knowledge and skills for effective institutionalization in public service institutions.
Learning Objectives
This course aims to introduce participants to Ghana’s regulatory framework for public sector accounting and financial management, equipping them with the knowledge and skills needed by civil servants, public policy analysts, and civil society organizations to ensure proper institutionalization of these practices in public service institutions.
Modules
Module 1: Introduction to Public Sector Accounting and Financial Management.
Module 2: Public Sector Accounting Concepts and Bases.
Module 3: Legal and Regulatory Framework for Public Financial Management.
Module 4: Government Revenue and Taxation System.
Module 5: Public Expenditure and Payment Process.
Module 6: Public Procurement Management.
Module 7: Accounting for Public Assets.
Module 8: Accounting for Public Liability.
Module 9: Budgets and Budgeting in the Public Sector.
Module 10: Financial Reporting for Central Government.
Module 11: Financial Reporting for Local Government.
Module 12: Financial Reporting for NGOs.
Module 13: Public Accountability and Value for Money
Target Group
Individuals and corporate organizations such as civil servants, public servants, civil society analysts and groups, Donors and NGOs interested in Public Sector Accounting and Financial Management Reporting Frameworks, etc
9. Certificate in Infection Prevention and Control
Rationale
Knowledge and understanding of infection prevention and control is essential in promoting good health. Infection prevention and control (IPC) is a practical, evidence-based approach to prevent harm to patients and health workers from avoidable infections, requiring constant action at all health system levels.
Goal
This course seeks to expose participants to infection prevention and control.
Learning Objectives
- To introduce participants to the chain of infection and the main groups of microorganisms responsible for infection.
- To equip participants with skills and application of evidence-based
practices in infection prevention and control
- To expose participants to Immunity- response of the body to infections.
- To introduce participants to the policies and protocols for infection prevention and control.
Modules
Module 1: Overview of Infection Prevention and control.
Module 2: The chain of infection and the main groups of microorganisms causing infection.
Module 3: Applying the principles of evidence-based practice to infection prevention and control.
Module 4: Immunity- Response of the body to infections.
Module 5: Policies and protocols for infection prevention and control.
Module 6; Selected infections and discussion.
Target Group
Health workers, teachers, parents and any individual interested in infection prevention and control.
10. Certificate in Front Office Management
Rationale
Front office management is crucial for organizational success. This course equips participants with the knowledge and skills to manage the front office effectively, enhancing work harmony and teamwork. It also helps in controlling responsibilities and ensuring smooth operationalization of office activities. The course also explores how front-office management can improve organizational performance and customer satisfaction.
Goal
This course seeks to equip participants with front-office management skills.
Learning Objectives
To expose participants to Front Office Planning and Organizing.
To equip participants with Front Office and communication skills.
To equip participants with Customer Engagement skills.
To equip participants with Front Office and teamwork skills.
To introduce participants to Front Office technologies.
Modules
Module 1: Overview of Front Office Management
Module 2: Front office Planning and Organizing
Module 3: Front Office and Communication
Module 4: Front Office and Customer Engagement
Module 5: Front Office and team work
Module 6 Front Office and technology
Target Group
Individuals interested in front office management
*A participant must attend at least 80% of the online lectures in order to receive a certificate.
To register please contact
The Coordinator, CCPD
+233 (0) 209054911 +233 (0) 244705695, +233 (0) 502271090,
WhatsApp +233 (0) 0502271090
Email: ccpd@presbyuniversity.edu.gh